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Hi Team,
Please complete the details below and email them to me at least one day prior to each 1:1 session. No fields should be left blank. If not applicable, please enter “N/A.” If the information is not submitted on time, the 1:1 meeting will be rescheduled accordingly.
Thanks.
**
**
**Agenda:**
**Review Period:** From and To
1. Wellbeing Self -assessment: You are at (1 Lowest - 10 Highest)
2. New Planned leave: Please note that earlier planning and submission of leave requests contribute positively to the efficiency and success of team operations.
3. Safety/Security/Quality: RIR Security Incident Human Error Violation of standard of procedures/policies
4. Utilization Rate Var rate hours logged Non-SOP ticket number hours SOP ticket number hours
5. Execution Rate: Assignment Rate: PQB Rate: Other OKRs including when those covering DIAT's work. Rate:
6. 100% Timely escalation of incidents/risks to manager with precise details. Yes or Not achieved
7. 100% accuracy of remote support case handling, e.g. use the latest email template. Yes or Not achieved
8. 100% Participate in all required meetings or watch recording/check key points if not attended. Yes or Not achieved
9. 100% proper handover of work before planned leave. Yes or Not achieved
10. 100% Demonstrate speed and urgency in the work and adapt to evolving business priorities. Deliver all assigned work with high quality and on time, demonstrating strong execution discipline, ownership, and reliability. Yes or Not achieved
11. 100% Training completion asap, and not on the list and being asked by leadership before due date
12. Ops Assurance Compliance Completion Rate for Safety observation/alert button/log SAW/Timely and accurate submission of leave and timesheet
13. Other Achievements:
14. Focus areas for next month:
15. Support needed:
16. Team
Self
Start doing
Stop doing
Do less
Do more
Do differently
17. **Growth Mindset – Technical skills, Runbook, CI & AI **
Self-reflection on **Success Indicators:** ( For quarterly Check-in. 1:1 in Aug to review May-July, in Nov to review Aug- Oct, in Feb to review Nov- Jan, in April to review Feb -April)
- **Consistently demonstrate and often exceed Microsoft cultural expectations and values** through behaviors aligned with respect, integrity, accountability, and growth mindset.
Self-reflection Result:
- **Consistently demonstrate strong ownership and accountability for career growth**, including proactive goal setting, continuous learning, and measurable contribution aligned with
the Growth Mindset expectations outlined above.
Self-reflection Result:
- **Consistently meet and often exceed all goals and expectations, including but not limited to the core DCT performance expectations**, while delivering at a higher standard that
reflects role maturity, accountability, and increasing scope of impact.
Self-reflection Result:
- **Consistently demonstrate speed, urgency, thoughtful experimentation, including with AI and CI, while prioritizing security and safety, and adapting to evolving business needs**
Self-reflection Result:
- **Consistently receive strong, constructive, and impact-based feedback from managers**, reflecting high-quality work, ownership, and effective collaboration.
Self-reflection Result:
- **Consistently demonstrate clear and measurable impact in all projects participated in**, including defined contributions and ownership areas, tangible outcomes and results delivered,
and positive and constructive feedback from project stakeholders
Self-reflection Result:
- **Consistently meet all the Org OKRs below：**
Self-reflection Result:
Ops Assurance
>= 98%
IT incident drill
100%
IT-CE incident drill (Class A)
100%
APAC Call Routing Testing
< 5 mins
Availability
0 incidents
DC Library Acknowledgement
100%
Containment KPI
100%
Lease DC Daily Health Status
100%
Process Defects and Human Error
0
TSB
< 2 months
Open Repair Item
Past SLA
Escalated DPMO
<3.4 DPMO
Unreconciled DBD
0%
DBD destruction
>= 95%
RMA performance
>98%
Receive SLA
>= 95%
Transfer SLA
>98%
Cycle Count SLA
98%
Cycle Count Compliance
100%
Cycle Count Accuracy
>= 95%
LCS Adoption Rate
>= 90%
LCS Assignment Rate
>= 65%
LCS Execution Rate
>= 70%
Mainstream Receive to Cable RtC
< 12 hours
Cluster Decom
>= 95%
DCT Utilization
>=60%
DCT Utilization
<=10% var
CEQ and DCT training
No overdue
Corp and safety training
No overdue
EHS Recordable (RIR)
No recordable
Unique Participation rate
>=75%
EHS Action Plan Completion
100%
NoV
No NoV
Env Compliance Issues (Class A)
No overdue
Access Violations - Production
<= 0.02
Access Violations - Non - Production
<= 0.02
DBD events
<= 0.05
Physical Access / Bypass Failure
<= 0.20
**Objectives Checklist: **
[DCT
Goals - FY27 v1.11.docx](https://microsoftapc-my.sharepoint.com/:w:/g/personal/wayao_microsoft_com/IQCdH05tjZ-uRqIAkY_CEmCZAeDmXIfpByqL5p5ZCnhC0A0?e=21bJSQ)